Terms and Conditions

Terms and Conditions

These Terms and Conditions govern your use of the examination portal and services provided by ExcelCert ("we," "our," "us"). By accessing or using our website and services, you ("User") agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please refrain from using our platform.

1. Eligibility Criteria

To use the services provided by our platform, users must meet the following eligibility requirements:

• Age: You must be at least [18] years old or the legal age of majority in your jurisdiction to register for an exam.
• Profession: Some exams may have specific professional or educational prerequisites. By booking an exam, you confirm that you meet any profession-related eligibility criteria for the specific exam.
• Account: Users must have a valid, active account with accurate personal information. You are responsible for keeping your account details up to date. We reserve the right to deny access to the platform or exams to users who do not meet these eligibility criteria.

2. Rights and Responsibilities of the User and Website Owner

• User Rights: As a registered user, you have the right to:
  • Access and participate in exams available on the platform, subject to availability and eligibility.
  • Request certifications upon successful completion of exams.
  • Access your exam history, results, and certification records.
• User Responsibilities: You are responsible for:
  • Providing accurate and truthful information during registration and exam booking.
  • Ensuring that your account credentials (username and password) remain confidential. You must notify us immediately if you suspect unauthorized access to your account.
  • Following all exam-related instructions and guidelines as provided.
• Website Owner's Responsibilities: We are responsible for:
  • Providing a secure and functional platform for exam booking, scheduling, and delivery.
  • Offering support for technical or administrative issues related to the exams.
  • Ensuring compliance with applicable laws regarding data privacy and security.

3. User Conduct and Prohibited Activities

By using our platform, you agree to the following conduct rules:

• Prohibited Activities:
  • Cheating or Fraud: Any attempt to cheat, misrepresent, or engage in dishonest behavior during the exam, including using unauthorized aids, devices, or materials.
  • Misuse of the Website: Engaging in activities that disrupt, damage, or impair the functionality of the website, including attempts to hack or gain unauthorized access.
  • Impersonation: Registering for an exam on behalf of another individual without proper authorization.
  • Harassment: Any form of harassment, abuse, or offensive language towards other users or our staff.

Any violation of these rules may result in account suspension or termination and may be subject to legal action.

4. Dispute Resolution Process

• Informal Resolution: If any disputes arise between you and us, we encourage you to first contact our customer support team at support@excelcerrt.com to attempt to resolve the issue informally.

5. Liability Disclaimers

• No Warranty: We make no guarantees regarding the availability, accuracy, or reliability of the exams or certification results. The exams are provided "as is," and we disclaim any warranties, whether express or implied.
• Limitation of Liability: To the fullest extent permitted by law, ExcelCert is not liable for any direct, indirect, incidental, special, or consequential damages, including loss of data, revenue, or business, arising from your use of the platform or participation in exams.
• Force Majeure: We are not liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, such as natural disasters, technical failures, or government actions.

6. Modifications to the Terms

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website. You are encouraged to review these Terms periodically to stay informed of any updates.
By continuing to use the website after modifications have been made, you accept and agree to the updated Terms and Conditions.

7. Intellectual Property Rights

• Ownership of Content: All exam content, including questions, answers, certification materials, graphics, and other intellectual property on our platform, is owned by ExcelCert or licensed to us. This content is protected by copyright and other intellectual property laws.
• Usage License: By using our platform, you are granted a limited, non-transferable license to access and use the content for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or create derivative works of the exam content without prior written consent from us.
• User-Generated Content: If you submit feedback, questions, or any other content to us, you grant us a worldwide, royalty-free, irrevocable license to use, modify, and distribute that content in connection with our services.

8. Termination or Suspension of Accounts

• Termination by User: You may terminate your account at any time by notifying us and following the account closure procedures on the website.
• Termination by Us: We reserve the right to suspend or terminate your account for any reason, including but not limited to:
  • Violation of these Terms and Conditions.
  • Providing false information during registration.
  • Engaging in prohibited activities as outlined in Section 3.
• Effect of Termination: Upon termination, your access to the platform will be revoked, and any exam bookings or certifications may be cancelled, depending on the circumstances. Any outstanding fees will remain due, and no refund will be provided for any services already rendered.

9. General Provisions

• Severability: If any provision of these Terms and Conditions is deemed unlawful or unenforceable, the remaining provisions will remain in full force and effect.
• Entire Agreement: These Terms and Conditions, along with our Privacy Policy, form the entire agreement between you and us regarding your use of the platform and services.
• No Waiver: The failure to enforce any provision of these Terms and Conditions does not constitute a waiver of that provision.

 

Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

• Email: support@excelcerrt.com
• Live Chat Support: Available on our website www.excelcert.com